Everyday online fraud protection for individuals

Beware of urgency that blocks verification

A scammer may portray a routine problem as an emergency: a failed delivery, frozen bank account or threat of a penalty. The urgency is often part of the manipulation.

Open the official application or type a known address yourself rather than following the supplied link.

Reduce exposure before a problem starts

Use unique passwords and multifactor authentication where supported, keep recovery details current and consider what information your public profiles reveal.

Do not share a one-time access code with someone who called or messaged you unexpectedly.

React to facts, not promises

If you sent money, speak to your bank promptly; if a device may be compromised, seek appropriate support. Preserve relevant messages.

Be cautious of people claiming they can retrieve money through an advance-fee service. Consult verified public guidance first.

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